Launch
Helping you keep patients when it’s time to convert your practice.
Much about launching a thriving private practice has to do with communication to patients as you prepare and initiate the conversion. This process begins when letters go out to patients, announcing the change and setting the stage. Since there are certain to be questions, we’ll support you in two ways.
The first is by providing support to handle the inquiries you’ll receive. Our team is specifically trained to walk your patients through what your practice is doing and why. And we’ll also work with you on more hands-on techniques. We’ll provide you with presentation materials, teach you and your staff about delivery, and support your team on how to execute these techniques.
We’ll be at your practice to help you and your staff onboard patients. This is a perfect opportunity, often missed, where managing patient expectations is critical. As launch progresses, you’ll have access to our customized Customer Relationship Management system so you can keep track of individual prospects and where they stand in the decision process.
Patients will often grasp and appreciate your moving from measured care to state-of-the-art care, but your new private practice is about more than luxury. You’ll also want to communicate the new emphasis on prevention, and our tailored curriculum on heart attack and stroke prevention helps drive that message home.
All during the launch process you’ll be gaining valuable experience in service delivery and establishing a new rhythm of service that keeps patients … and keeps them healthy.
